VLE Support


New userguide site and parent userguide site

We are pleased to announce the launch of our new online userguide website. You can find the site here: http://www.vlesupport.co.uk/userguide/


There is also a userguide for parents logging on to eTrackr via ePortal. You can find the parent site here: http://www.vlesupport.co.uk/userguide/parentguide/


Both sites have a search facility, so it should be very easy to find relevant content to help users with their eTrackr queries.

There is also the facility to print out pages as desired.

We hope you enjoy this new facility and find it useful. Please feel free to Contact Us with any feedback.

More new features – eTrackr version

eTrackr version was released on the 28th April 2015 – and contains a number of new features, including the ability to record and track student destinations. You can record ‘intended destination’ and ‘actual destination’ and there are two new reports which will summarise the data by group of students, or across the whole college.

The destination information also displays in the My Profile for each student.  The My Profile screen has been further updated to allow the creation of a CV for the learner via a new report.

For further information, and to book your upgrade, please contact Moragh via the Support Desk.



Feedback from the User Conference

Many thanks to all those who attended the eTrackr User Conference at South and City College of Birmingham on 16th April. The majority of the feedback forms were extremely positive. For example, 87% strongly agreed and 9% agreed that the conference provided useful information about recent and forthcoming developments of eTracker, and 100% either strongly agreed or agreed that the conference provided effective opportunities to share good practice.

All of the developments discussed were deemed to be very useful to colleges, with an average point score above 4 out of 5 for all new features (where a score of 5 denoted very useful).

We were also grateful for those delegates who suggested some improvements for future events, which we will do our best to implement for next time.

You can download a full breakdown of delegates’ views here:

eTrackr User Conference – survey results

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01689 885 068

VLE Support Ltd
TMS House, Cray Avenue,
Orpington, Kent.